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The Clerk of Court is an elected public official responsible for maintaining court records, administering oaths, and providing administrative support for the local court system. Our office ensures the efficient operation of the courts by managing case files, assisting with courtroom proceedings, and processing legal documents. We are committed to serving our community with integrity, professionalism, and the highest level of customer service.
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A Court for People Not The Politics
Improving Court Efficiency & Expanding Access to Court Services
Our campaign is devoted to enhancing court efficiency by streamlining processes and utilizing advanced technology, while expanding access to court services through extended hours, multilingual assistance, and remote options for a more inclusive justice system.
Enhancing Technology & Security
We are dedicated to integrating cutting-edge technology and robust security measures to safeguard sensitive information, optimize court operations, and provide a seamless user experience for all constituents.
Ensuring Fairness & Transparency
Our mission is to promote fairness and transparency in the justice system by implementing clear guidelines, advocating for impartial decision-making, and fostering open communication between the courts and the public.
Strengthening Community Relations
We are committed to strengthening community relations by fostering collaboration, engaging in open dialogue, and proactively addressing concerns to build trust and enhance the public's understanding of the court system.
Our Campaigns
We Can Make History Together
The mission of the Clayton County Clerk of Superior Court is to uphold the highest standards of integrity, impartiality, and professionalism while providing efficient and accessible judicial services to the citizens of Clayton County, Georgia.
We are committed to safeguarding the public trust, maintaining accurate and secure records, and ensuring equitable access to justice for all.
As dedicated public servants, our team strives to:
- Deliver exceptional customer service by fostering a culture of accountability, respect, and innovation.
- Enhance the administration of justice through the timely and accurate processing of court documents, filings, and fees.
- Employ state-of-the-art technology to optimize efficiency, security, and transparency in all aspects of our work.
- Collaborate with judicial stakeholders, community partners, and government agencies to promote a fair, accessible, and responsive legal system.
- Continuously educate and develop our staff to maintain expertise in all areas of court administration and to serve as a trusted resource for the community.
Guided by these core principles, we pledge to provide exceptional service to the residents of Clayton County and to uphold the rule of law with dignity, fairness, and integrity.
- Conduct a comprehensive assessment of court operations, staffing, technology infrastructure, and customer service.
- Develop a strategic plan outlining key goals, objectives, and performance indicators for the year.
- Implement a robust staff training and professional development program to enhance service delivery.
- Establish partnerships with community organizations, government agencies, and other stakeholders to support court initiatives.
- Update or create policies and procedures to ensure best practices in court administration.
- Implement technology upgrades and enhancements to streamline court operations and improve access to information.
- Optimize case management systems and record-keeping practices to enhance efficiency and accuracy.
- Expand self-help resources and materials for litigants to navigate the court system more easily.
- Develop and implement a communications strategy to improve public awareness of court services and resources.
- Enhance customer service by implementing feedback loops and continuously improving staff performance.
- Coordinate and execute community outreach events to increase awareness of court services and foster public engagement.
- Collaborate with community partners to address barriers to access to justice, such as language and cultural differences.
- Implement programs to assist vulnerable populations, including seniors, people with disabilities, and low-income individuals.
- Promote alternative dispute resolution methods to reduce court caseloads and improve litigant satisfaction.
- Evaluate the impact of outreach efforts and adjust strategies as needed to better serve the community.
- Conduct a thorough evaluation of the year's progress, identifying successes, challenges, and areas for improvement.
- Solicit feedback from staff, court users, and community partners to inform future initiatives and strategies.
- Update the strategic plan based on lessons learned and new information gathered throughout the year.
- Continue to monitor and assess court operations, staff performance, and customer satisfaction to ensure ongoing improvement.
- Develop a plan for the following year, incorporating the insights and experiences from the first year to set new goals and objectives.
County Proud
Your Records
Your Voice
Your Clerk
What We Can Do Together
Top Priorities
Technological Advancement, Going Paperless, Improving The Customer Service Experience
Vote Chanae Q. Clemons Clerk of Superior Court
P.O Box 1013 Jonesboro, Ga 30237
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